Hi, I’m Michael!

I’m currently a senior UX/CX researcher at United Airlines.

Prior to entering the field UX, I was an academic researcher, author, lecturer, and international speaker. I received my Ph.D. from the University of Chicago in 2018, specializing in moral psychology, ethics, and value theory.

In my day-to-day work, I employ a variety of qualitative and quantitative methodologies, including ethnographic field studies, diary studies, user interviews, user journeys, surveys, and concept testing.

Outside of UX research, my interests include spending time with my family, cooking, and enjoying what Chicago has to offer.